alpha666 — Privacy Policy

1. Who We Are

alpha666 ("the Company," "we," "us," or "our") operates the online gaming platform accessible at alpha666.club (the "Platform"). This Privacy Policy applies to all personal data collected and processed by alpha666 in connection with your use of the Platform, including account registration, deposits, withdrawals, gameplay, customer support interactions, and marketing communications.

By registering an account on alpha666 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should cease using the Platform and close your account by contacting our support team.

alpha666 takes the privacy of its Malaysian players seriously. We operate in compliance with applicable data protection legislation and maintain appropriate technical and organisational safeguards to protect personal data against unauthorised access, disclosure, alteration, or destruction.

2. Data We Collect

alpha666 collects and processes the following categories of personal data:

2.1 Identity Data

Full legal name, date of birth, nationality, and government-issued identity document details (Malaysian MyKad number or passport number). This data is collected for account registration and Know Your Customer (KYC) verification purposes.

2.2 Contact Data

Email address, Malaysian mobile phone number, and residential address. Contact data is used for account communications, OTP verification, withdrawal notifications, and customer support correspondence.

2.3 Financial Data

Bank account details, e-wallet identifiers (Touch n Go eWallet, Boost), payment method types (FPX, Maybank, CIMB, Public Bank), deposit and withdrawal transaction records, and account balances. Financial data is collected solely for the purpose of processing transactions and fulfilling anti-money laundering obligations.

2.4 Gaming Data

Game session history, bet history, game type preferences, wagering patterns, win/loss records, bonus utilisation history, and gaming session duration and timing data. Gaming data is used to provide and improve the Platform's services and to support responsible gaming monitoring.

2.5 Technical Data

IP address, device type and operating system, browser type and version, screen resolution, session identifiers, login timestamps, and geolocation data (country level). Technical data is collected for security monitoring, fraud prevention, and Platform optimisation purposes.

2.6 Communications Data

Records of customer support interactions (live chat transcripts, email correspondence), responses to surveys or promotions, and any other communications you initiate with alpha666.

3. How We Collect Data

alpha666 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access and interact with the Platform, including via cookies, session tokens, and server logs.
• Third-party sources: Identity verification data obtained from KYC service providers; fraud risk signals obtained from payment processors; geolocation data obtained from IP resolution services.
• Payment processors: Transaction confirmation data received from FPX, Maybank, CIMB, Touch n Go eWallet, Boost, and other payment service providers used to facilitate deposits and withdrawals.

4. How We Use Your Data

alpha666 uses your personal data for the following purposes:

• Account administration: Creating and maintaining your alpha666 account, verifying your identity, processing KYC documentation, and managing your account settings.
• Transaction processing: Facilitating deposits via FPX, Maybank, CIMB, and e-wallets; processing withdrawal requests to verified Malaysian bank accounts; maintaining accurate transaction records.
• Service delivery: Providing access to the gaming lobby, live casino tables, sportsbook, 4D lottery, and all other Platform features associated with your account.
• Security and fraud prevention: Monitoring login activity for unusual patterns, detecting and preventing account fraud, investigating suspicious transactions, and enforcing Platform Terms and Conditions.
• Regulatory compliance: Meeting obligations under applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations; responding to lawful requests from competent authorities.
• Responsible gaming: Monitoring gaming patterns for indicators of problem gambling; administering self-exclusion requests and deposit limits; contacting players where responsible gaming concern is identified.
• Customer support: Responding to enquiries, resolving disputes, and providing assistance with account, payment, and gaming matters.
• Marketing communications: Sending promotional offers, bonus notifications, and Platform updates to players who have not opted out of marketing communications. You may withdraw marketing consent at any time via your account settings or by contacting support.
• Platform improvement: Analysing aggregated and anonymised usage data to improve game selection, user interface design, and overall Platform performance.

5. Legal Basis for Processing

alpha666 processes personal data on the following legal bases:

• Contract performance: Processing necessary to create and administer your account, process transactions, and deliver gaming services — all of which are required to fulfil our contractual obligations to you as a Platform user.
• Legal obligation: Processing required to comply with applicable laws, including AML/CTF obligations, age verification requirements, and responding to regulatory or law enforcement requests.
• Legitimate interests: Processing for fraud prevention, security monitoring, Platform improvement, and responsible gaming monitoring — where those interests are not overridden by your data protection rights.
• Consent: Marketing communications and non-essential cookies, where your specific prior consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Data Sharing

alpha666 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data with third parties only in the following circumstances:

• Service providers: KYC verification providers, payment processors (including FPX, Maybank, CIMB, Touch n Go, Boost), fraud detection services, IT infrastructure providers, and customer support platform providers — all of whom are contractually bound to process data only on alpha666's instructions and in accordance with applicable data protection standards.
• Game providers: Licensed game studios and live casino operators (such as Evolution, Pragmatic Play, and similar providers) to the extent necessary to facilitate your gameplay — limited to session identifiers and game results.
• Regulatory authorities: Where required by applicable law, court order, or the direction of a competent regulatory authority. alpha666 is required to report suspicious transactions under applicable AML/CTF obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of alpha666's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third-party data processors engaged by alpha666 are required to maintain appropriate security standards and may not use your personal data for any purpose beyond the specific service they provide to alpha666.

7. Cookies & Tracking

alpha666 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used are as follows:

7.1 Essential Cookies

Strictly necessary for Platform operation — including session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without impairing core Platform functionality.

7.2 Analytics Cookies

Used to collect aggregated, anonymised data about how players interact with the Platform — page visit patterns, session duration, and feature usage — to support Platform improvement. These are activated only with your consent.

7.3 Preference Cookies

Used to remember your Platform preferences, such as language settings and display configurations, to provide a more personalised experience on return visits.

You may manage your cookie preferences via your browser settings. Please note that disabling essential cookies will impair your ability to use certain Platform features, including account login.

8. Data Retention

alpha666 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for a minimum of five (5) years following account closure, in accordance with applicable AML/CTF record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming history: Retained for a minimum of three (3) years following the relevant game sessions, for dispute resolution and regulatory reporting purposes.
• Customer support records: Retained for a minimum of two (2) years from the date of the interaction.
• Marketing data: Retained until you withdraw consent or request deletion, subject to legal retention requirements.

Following the expiry of applicable retention periods, alpha666 will securely delete or anonymise personal data in accordance with its data disposal procedures.

9. Data Security

alpha666 implements a comprehensive suite of technical and organisational security measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and alpha666's servers.
• Encryption at rest for sensitive data stored in alpha666's database infrastructure.
• Access controls limiting internal access to personal data on a strict need-to-know basis, with all access logged and auditable.
• Multi-factor authentication requirements for all internal administrative access to systems containing personal data.
• Regular security assessments, penetration testing, and vulnerability management across Platform infrastructure.
• Incident response procedures for detecting, containing, and notifying affected parties of any personal data breach within the timeframes required by applicable law.

While alpha666 takes all reasonable measures to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the security of your alpha666 login credentials and for notifying us immediately if you suspect unauthorised access to your account.

10. Your Rights

Subject to applicable data protection law, you have the following rights in respect of your personal data held by alpha666:

• Right of access: You may request a copy of the personal data alpha666 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. You may update most account information directly via your account dashboard.
• Right to erasure: You may request deletion of your personal data in certain circumstances — subject to alpha666's legal retention obligations, which may take precedence.
• Right to restrict processing: You may request that alpha666 restricts processing of your personal data in certain circumstances (e.g., while a data accuracy dispute is resolved).
• Right to data portability: You may request a copy of personal data you have provided to alpha666 in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes. You may unsubscribe from marketing communications at any time via your account settings.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact alpha666 support via live chat or at [email protected]. We will respond to requests within 30 days. We may require identity verification before processing rights requests.

11. Children's Privacy

alpha666's Platform and services are strictly intended for individuals aged 21 and above. alpha666 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be immediately closed, all data will be securely deleted to the extent permitted by applicable legal obligations, and the matter may be reported to relevant authorities.

Parents or guardians who believe that a minor may have registered an account on alpha666 should contact our support team immediately via live chat or at [email protected].

12. Third-Party Services

The alpha666 Platform integrates with third-party services including game providers, payment processors, and analytics tools. These third parties operate under their own privacy policies and data processing terms. alpha666 is not responsible for the privacy practices of third-party service providers, though we contractually require all processors to maintain appropriate data protection standards consistent with alpha666's obligations under this Privacy Policy.

The alpha666 Platform does not contain links to external third-party websites for general browsing purposes. Any third-party integrations present on the Platform (such as payment gateways) are solely for the purpose of delivering Platform services to you.

13. International Data Transfers

alpha666 may transfer personal data to service providers and infrastructure located outside Malaysia in the course of delivering Platform services. Where personal data is transferred internationally, alpha666 ensures that appropriate safeguards are in place — including contractual data processing agreements incorporating standard data protection clauses — to ensure that your data receives equivalent protection to that required under applicable Malaysian data protection law.

By using the alpha666 Platform, you acknowledge and consent to international transfer of your personal data in accordance with this Privacy Policy.

14. Policy Amendments

alpha666 reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material, alpha666 will notify registered players by email or by prominent notice on the Platform prior to the changes taking effect.

Your continued use of the alpha666 Platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and request account closure.

15. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or alpha666's data processing practices, please contact our team:

• Live Chat: Available 24/7 via the alpha666 Platform — fastest response channel for urgent matters.
• Email: [email protected]

alpha666 will acknowledge data-related complaints within 5 business days and aims to resolve all complaints within 30 days. If you are not satisfied with our response to a data complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.